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Tuesday, December 11, 2012

The Baby Boomer's Practical Guide to Everday Negotiations


Some people hate negotiating. They think it is too confrontational or they just don’t want to be bothered. They would rather pay full price than negotiate. When they buy a car, they pay the sticker price. When they experience problems with an appliance or computer they have purchased, they accept the response that there is nothing to be done from the customer complaint office. As a result, they sometimes become frustrated, blaming themselves for giving in or being timid.

This practical guide will show you that negotiating those everyday transactions and maneuvering life’s daily little annoyances does not have to be confrontational at all and can sometimes even be quite fun. It will show you how you can avoid confrontation in certain circumstances and still achieve your goals in the negotiation, whether it is getting the best price on a new car or dealing with an overworked and underpaid service representative. It will provide you with a new way of dealing with those pesky call and service centers that never seem able to help you. Although intended primarily for baby boomers, I think it will help just about anyone to be a better negotiator in those day to day negotiations.

 What is Negotiation?

The dictionary defines "negotiation" as the "mutual discussion and arrangement of the terms of a transaction or agreement." [1] From this definition, it is apparent that one of the characteristics of a negotiation is that it is "mutual." That means that a negotiation is not intended to be one-sided. Each party is expected to be heard.

There are some people who believe that unless they receive everything they are seeking in a negotiation, they have failed. They are usually the ones who are rude and love confrontation. However, as the Rolling Stones sang, "you can't always get what you want." That is not to say that you should not try to get whatever you can. But keep in mind, in a negotiation there are bound to be compromises by both parties.

There are other people who believe that at the end of the negotiations each party should have received something of value. Often, this is called a "win win" result. While that may be the best result for all parties, the reality is that generally one party does get more than the other. This guide will help you be the one who gets more. Stuart Diamond, the author of a book on negotiation, in fact, titled his book, "Getting More." As he notes repeatedly in his book, that does not mean getting everything.[2]

How to Become a Successful Negotiator
What makes someone a good negotiator? There are many books on the subject of negotiations and seminars that may cost thousands of dollars. In this small guide, I hope to distil the best practices of a good negotiator in everyday situations. The best way to become one yourself is to practice. As the old joke went: “How do I get to Carnegie Hall?”  “Practice, practice, practice!” Let me suggest that the following guidelines are a good start. Much of what follows is simply common sense. Yet too often we forget them.

This is the first in a series of posts on negotiations which will appear periodically on this blog. So, stay tuned.


[1] www.Dictionary.com
[2] www.gettingmore.com

How to lose weight while sleeping,

Have you ever noticed that if you weigh yourself at night and again in the morning, you will inevitably weigh less in the morning? I am not sure what causes that phenomenon but a number of recent scientific studies have clearly shown that there is a direct correlation between the amount of sleep you get each night and your ability to lose weight.  But it is not what you think. The studies have shown that the more that you sleep while trying to lose weight, the more weight you can lose.

I know this sounds almost too good to be true, but an article in the Ann Intern Med, dated November 2, 2010, summarizes the results of.a study of some 10 men and women who were trying to lose weight.The results were quite surprising. Those who slept 5.5 hours a night over a 14 day period lost 55% less weight than those who slept 8.5 hours The authors of the study concluded that the amount of sleep plays a role in the maintenance of fat free body mass. Lack of sufficient sleep may cause the diets not to work as efficiently as they otherwise would.

So, don't worry if you are sleeping more while dieting.  It is a good thing, not a bad one!

Sunday, December 9, 2012

Getting Through Airport Security with Gifts and Food

Millions of people will be traveling during this holiday season. Many of them will be traveling by air. Some of those people will be bringing with them gifts and food for family and friends.  So what is the easiest way to get through airport security with gifts and food items?

The United States Transportation Security Administration (TSA) offers a few tips on traveling with food or gifts on its website. www.tsa.gov. Often people will be carrying with them gifts which they have already wrapped. TSA does not prohibit wrapped gifts.  However, the security officers may unwrap the gift if it sets off an alarm or looks suspicious.  If you are traveling with gifts, leave them unwrapped and bring with you separately wrapping paper, ribbons, bows etc. which you can use to wrap the present after you reach your destination.  It's a simple tip but it saves time and trouble.

Many people like to bring food items either as gifts or to use in preparing holiday dinners at their destination.  The TSA has compiled a list of such items which it suggests should be placed in your checked bag, shipped ahead of time or left at home if in excess of the permitted 3.4 ounces.  These include cranberry sauce, cheese dips, jams, jellies and gift baskets containing such items.

Happy Holidays!

Thursday, December 6, 2012

Should You Be Eating That Grapefruit?

For years doctors have been advising patients who take cholesterol-lowering drugs such as Lipitor not to eat grapefruit. Most of us probably never knew why. A recent study in the journal of the Canadian Medical Association, CMAJ, suggests that grapefruit as well as other citrus fruits such as Seville oranges and limes contain something called furanocoumarins which can inactivate a certain enzyme in the body. When that enzyme is inactivated, certain drugs remain in the system longer than they should.Serious side effects may result, including kidney failure, gastrointestinal bleeding and even sudden death.

The CMAJ study, which was conducted by a pharmacologist from the Lawson Health Research Institute in London, Ontario, Canada, concluded that as many as 85 drugs may interact with grapefruit and the other citrus fruits in that way. As little as one grapefruit or a 7 ounce glass of grapefruit juice can be enough to cause these problems. Those over the age of 45 are believed to be the most at risk.

While grapefruit  and Seville oranges (which is sometimes used in marmalade) appear to be the worst culprits, fortunately, the two common varieties of oranges, Valencia and navel oranges are not implicated.

Bottom line: before grabbing that glass of  grapefruit juice in the morning, talk to your doctor and ask her whether you might have a problem with an interaction with one of your medications. It may save your life.

Wednesday, December 5, 2012

The Baby Boomer's Practical Guide to Everday Negotations

"The Baby Boomer's Practical Guide to Everyday Negotiations", a free e-book is now available on this blog at the entry dated November 24, 2012.  Let me know what you think.

Monday, December 3, 2012

Stand Up for Good Health

If your mother was anything like my mother, when I was a kid watching television, she was always chiding me to "sit up straight." Then it seemed like it was good healthful advice. Turns out mothers were wrong. We shouldn't be sitting at all. Recent research cited in The New York Times suggests that we should be standing, not sitting, when working on our computers or at our work desk or cubicle.

Reporting on two studies in the The British Journal of Sports Medicine and Diabetogia, the Times article, Taking a Stand for Office Ergonomics, quotes Dr. Toni Yancey, a professor of health services at UCLA,  as saying, "we believe that sitting is harmful in itself." According to the article, sitting at your computer for an extended period of time (over an hour or so) can significantly reduce the number of fat burning enzymes and can also lower the amount of good (HDL) cholesterol in the blood. It may even contribute to diabetes and heart disease.

So, what is the solution?  One answer is standing while working.  This usually involves some form of stand-up desk.  There are many models for sale ranging from a few hundred dollars to thousands. There are even under the desk treadmills and stationary cycles that you can pedal while seated. An easier (and cheaper) solution is to put your laptop on a bookcase and work from that. I have tried it and it works quite well. I suggest you give it a try and let me know if it works for you.

Thursday, November 29, 2012

The Benefits of Tea and Why Starbucks is geting into the Act

Starbucks announced recently that it was acquiring the pricey tea store chain Teavana for $620 million, Teavana seems to be found in just about every mall in the country. You know the store: they offer you free tastings of various exotic teas just outside the door and inside the store sell tea in bulk They seem to be doing quite well.  Obviously, Starbucks is onto something or it wouldn't be making this purchase.

 Now, I don't know about you, but I love tea. Most of the world agrees, as other than water, it is the most popular drink in the world. I drink it hot in the morning with my breakfast and iced at lunch. In the evening, I may have another cup. Black or green, loose or in bags, it's tea for me. Lots of people praise  coffee, but give me a good cup of tea every time. It has a certain warmth that no cup of coffee can offer. And cold, nothing can be more refreshing. I guess Starbucks is catching on. Is there anything more pleasant than the sound of the name of the play (and movie), The Tea House of the August Moon? And how about "Tea and Sympathy" or "Two for Tea."  Finally, we all have  heard of people "reading the tea leaves. No one sings the praises of coffee quite that way or tries to read the coffee grounds!.

How do you brew the perfect cup of tea?  There are a number of theories about that.
Some purists insist on using a tea ball filled with loose tea in a pot.  They then pour boiling water over the leaves and leave it to steep for 3 to 5 minutes. Others are content to pour almost boiling water over tea bags and let it steep.  Still others throw caution to the winds and pour some water into a cup, drop in a tea bag and put it in the microwave for a minute or so. Anyway you make it is fine with me.

And ice tea?  What better way than to throw a few tea bags into a pitcher, pour cold water over it and put it out in the sun for a few hours?  With a few lemon slices or sprigs of mint tossed in for good measure, it is heaven on a hot afternoon.

Most of the tea we drink comes from three countries, China, India and Sri Lanka. There are numerous varieties available. One of my favorites is Earl Grey a black tea with a distinct orange flavor to it.

What are the benefits of tea?  Plenty!  Whether black or green or even white, tea contains flavenoids which are known to reduce the risk of cancer. According toWebMD, there are quite a few other health benefits that may surprise you.  It may reduce the risk of heart disease and diabetes,  In addition, it may even help lower cholesterol.  Another side benefit is that it may also contribute to mental alertness. That may also be due to the presence of caffeine in the tea. A Starbucks Grande Tazo Awake contains about 135 mg. of caffeine, about the same as some coffees. Black tea, which is steeped for 3 minutes, contains 30-80 mg of caffeine. Snapple lemon tea contains about 60 mg.The caffeine in tea may also help in avoiding gallstones and maybe even dementia according to the Nutrition Action Health Letter. You might want to take your tea without milk as it is believed that tea loses some of its antioxidant qualities when milk is added.

So, feel free to drink up----and cheers!.